Shipping Information

Shipping Policy
  • We offer free shipping on all packages all over India.

  • Orders all over India are delivered within 2-3 weeks

  • You will receive an email notification with your tracking number and courier partner details as soon as your package ships. 

  • Any questions or queries  regarding your order dispatch, can be solved promptly via email or phone call. 
    + 91 9819557427
    MON - SAT | 9:00 AM - 6:00 PM  (IST) )

  • Orders will be delivered to the shipping address you submit at checkout.

  • Please provide a mobile number that you are available at, and your complete shipping address.This will help us ensure smooth delivery of your order.

  • Saturdays, Sundays and public holidays are not set as business days for standard deliveries.

  • COD service  is currently available only in Mumbai and is not available for an order size above Rs.15,000.

  • Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization.

  •  Estimated delivery times are to be used as a guide only and commence from the date of dispatch. 

  • We are unable to redirect orders once items have been dispatched.

  • Straw insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. .

  • If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Straw and transfer of responsibility in the same way.